Privacy Policy
At Vialyx, the privacy of our visitors is of extreme importance to us. This privacy policy outlines the types of personal information received and collected by Vialyx and how it is used. If you have any questions, please contact us at support@vialyx.com.
Log Files
Like many other websites, Vialyx makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and the number of clicks to analyze trends, administer the site, track user movement around the site, and gather demographic information. IP addresses and other such information are not linked to any personally identifiable information.
Cookies and Web Beacons
Vialyx uses cookies to store information about visitors' preferences, record user-specific information on which pages the user accesses or visits, and customize web page content based on visitors' browser type or other information that the visitor sends via their browser. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.
Email & Personal Information
Vialyx collects information about the use of our website to provide a secure and personalized experience. This includes the customer's name, email, purchasing records, and shopping patterns. We collect information when you place an order with us.
We do not sell, rent, or loan your information to third parties without your permission. We do not sell your email address or other information to mass marketers. Vialyx may contact you with special offers and information related to Vialyx and products you have purchased or shopped for.
If you are currently receiving emails or newsletters from us and would like to stop, please contact us at support@vialyx.com or use the unsubscribe link in any email, and your name and email will be automatically removed from our database.
SMS
The mobile message service (the "Service") is operated by Vialyx. Your use of the Service constitutes your agreement to these terms. We may modify or cancel the Service or any of its features without notice.
By consenting to Vialyx's SMS/text messaging service, you agree to receive recurring SMS/text messages from Vialyx through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include order updates, account alerts, and other information. Promotional messages may include promotions, specials, and other marketing offers.
You do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Vialyx. Participation is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
You may opt out of the Service at any time by texting STOP in reply to any message. You will receive a one-time opt-out confirmation and no further messages will be sent unless initiated by you. For support, text HELP or email support@vialyx.com.
Third-Party Content
We do not partner with or use any third-party ad services or content delivery services.
Security
We use industry-standard encryption technologies when transferring and receiving data from visitors on our website. For sensitive information, we redirect users to a secure page before transferring or receiving data. This may include payment information or other sensitive personal data. All transactions on this site are SSL encrypted for your protection.
If you require any more information or have any questions about our privacy policy, please contact us at support@vialyx.com.